Need a hand? Message us.
Questions about dinner, your plan, a meal kit or something already on its way? We keep WhatsApp close by, so it’s usually where you’ll hear back from us fastest.
Talk to a person.
Not a ticket number.
Choosing dinner, changing a plan, checking a delivery or wondering what will suit you best — send us a message and we’ll sort it with you.
The useful shortcuts.
Already ordered? These are the quickest routes to the right answer.
Send a note.
Leave us a note and we’ll come back to you. If dinner is waiting on the answer, WhatsApp will usually be faster.
Before you message us.
If your order is time-sensitive or already on the move, WhatsApp is still the quickest way to reach us.
Can I pick a specific delivery date?+
Yes. Give us at least 3 working days’ notice and we’ll do our best to arrange the date you need.
How soon can I get my order?+
Most orders arrive within 3–5 working days.
Where’s my order?+
If your delivery is due and hasn’t arrived, WhatsApp us with your order details and we’ll check it for you.
Can I change my delivery date?+
Usually, yes — as long as you contact us before the order has been locked for preparation or dispatch.
What if something is missing or damaged?+
WhatsApp us as soon as you can with your order details and, if useful, a photo. We’ll sort it with you.